Annual Report 2011-12Welcome to the Trust’s Annual Report for 2011-12 which describes another very successful year.
We have built on our reputation as a sound and high performing organisation, continued to be a strong and active layer in the local multi-agency partnership arena and achieved some considerable successes in attaining prestigious external recognition of our organisational quality. This is particularly pleasing as we are working in a challenging financial climate, but have continued to work progressively within our constrained budget and avoid the necessity to make any staff compulsorily redundant.
Performance against national targets remains strong, the Trust twice being in the small group of Band 4 top performers in 2011-12. This is a tribute to the commitment and professionalism of a dedicated staff group, passionate about the work that they do.
We were delighted that a project run by ourselves, the City of York Council, North Yorkshire Police and the Safer York Partnership named TAAGY (Taking Action Against Graffiti in York) achieved a commendation at this year’s Butler Trust Awards. The staff received their well merited certificates from HRH Princess Anne at Buckingham Palace. This project is a high profile contributor to the fight against graffiti in one of our major communities and is an excellent example of multi-agency working and our demonstrable community payback strategies.
Working in partnership is a key approach to maintaining success in these challenging times and the Trust continues to make significant contributions to the Multi-Agency Public Protection Arrangements, Local Safeguarding Boards (Children and Adults), Community Safety Partnerships and holds the Chair of both the Local Criminal Justice Board and the Reducing Reoffending Board.
We believe we can achieve best value for the taxpayer by working closely with partners wherever we can to ensure we are all making the best use of our resources focused on reducing crime and its victims.
Organisationally we have been successful in demonstrating our excellence by obtaining a range of externally validated awards:-
■ ISO9000 for PROMS
(our process mapping system): June 2011
■ EFQM Recognised for Excellence
4 star: December 2011
This was the first time in the recent past we had attempted to seek these valued external quality marks for our organisation and we are delighted with the level of achievement These awards confirm the high quality of our organisational processes which provide sound support for the Trust’s front line delivery of services.
During 2011-12 we have also begun to engage with the first process to compete part of our work, and have been working closely with a number of partner trusts towards creating a successful bid to retain our current Community Payback scheme within the Trust. This has been a new venture for us and we are pleased with the progress made to develop a new operational model and a strong bid which will enable us to enter the competitive process with some confidence when it occurs. At a time when the recently published Review of Probation Services is set out for consultation, we believe we have made significant progress in 2011-12.
Our overall strength of performance means we can face the challenges of the coming years with confidence and deliver a real contribution to the safety of our communities which is so important to the public.
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